Prevention Training & Expert Consultation
empowered employees can be a powerful deterrent to internal theft, customer
account fraud and service theft. In fact, as high as 72% of all theft
of service issues can be controlled internally when effective measures
are implemented and maintained.
Signals has conducted over 1,250 seminars nationwide to increase awareness
of the role that all employees play in theft of service and the cultural
and operational changes necessary to prevent it. Our educational programs
feature a compelling speaker dedicated to engaging the audience and
showing how theft affects every employee.
Signals provides on-site consulting, training programs and seminars
on these key topics:
identification and deterrence
Updating and creating service procedure manuals
Theft prevention strategies
procedures, accountability and consequences
Best of class operational and hiring practices
Training customer service representatives on processes that help identify
high risk customers and account fraud suspects
Educating employees at all levels on the harm of internal theft, how
to identify potential offenders, and the personal responsibility each
employee has to report suspect employees
Plus, we can customize a program to meet your specific needs.
to Internal Theft or Theft